Privacy Policy

New Era Global Enterprises, LLC ("NEGE," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit negellc.com or interact with our services, how we use that information, and the choices you have. By using our website you agree to the practices described here.

1. Information We Collect

We only collect information that you choose to provide. The primary way we collect information is through our quote-request form and contact form, which capture:

• First name and last name (required)
• Email address (required)
• Company or organization name (optional)
• Phone number (optional)
• Industry or project details you include in the message field (optional)
• Selected services from our catalog (the artifacts you add to a quote request, including hours and engineer estimates)

In addition, we and our hosting provider automatically log standard technical data — such as your IP address, browser type, device, referring page, and the date and time of your visit — for the limited purposes of operating, securing, and troubleshooting the site.

Local browser storage

To make the catalog quote builder work, we save your in-progress selections in your own browser using localStorage under the key nege_quote_cart. This data stays on your device and is not transmitted to NEGE until you submit the quote-request form. You can clear it at any time by clearing your browser storage.

2. How We Use Your Information

We do not sell, rent, or share your information with third parties for marketing purposes. The information you submit is used strictly to respond to your quote request or inquiry. Specifically, we use it to:

• Reply to you with the quote, pricing, scope, or information you requested
• Follow up with clarifying questions related to your inquiry
• Send you the requested documents, capability statement, or proposals
• Maintain a record of the inquiry for our internal contracting and compliance purposes
• Protect the security and integrity of the website

We will not contact you for unrelated marketing campaigns, add you to mailing lists you didn't request, or use your information to profile you across other websites.

3. Service Providers

We use a small number of trusted service providers to operate the website and deliver replies. These providers act only as data processors on our behalf and are limited to the data they need to perform their function:

• Resend — transactional email delivery, used to send quote-request notifications to NEGE staff and confirmation messages to you.
• InsForge — backend storage that records your quote-request submission so our team can act on it.
• Web hosting provider — hosts the website and may process server logs as described above.

We do not authorize these providers to use your information for their own purposes.

4. Data Retention

We retain quote-request and contact information only as long as needed to respond to your inquiry, fulfill any resulting engagement, and meet our legal, tax, or contracting recordkeeping obligations. You may ask us to delete your information at any time using the contact details below; we will honor the request unless we are legally required to keep a copy.

5. Your Rights and Choices

You have the right to:

• Ask what personal information we have about you
• Request correction of information that is inaccurate
• Request deletion of your information
• Ask us to stop contacting you
• Withdraw consent at any time

To exercise any of these rights, contact us using the information at the end of this policy. We will respond within a reasonable timeframe.

6. Cookies and Tracking

The site does not use third-party advertising cookies, cross-site trackers, or analytics services that profile you. The only client-side storage we use is the localStorage entry described in Section 1, which is functional and stays on your device.

7. Children's Privacy

Our website and services are intended for businesses, government agencies, and adult professionals. We do not knowingly collect information from children under the age of 13. If you believe a child has submitted information, please contact us and we will delete it.

8. Security

We use reasonable administrative and technical safeguards to protect the information you submit, including encrypted transport (HTTPS) and access controls on the systems where the data is stored. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security, but we work to keep your information protected.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above and post the updated policy on this page. Material changes will be highlighted so you can review them.

10. Contact Us

For any questions about this Privacy Policy, to request access, correction, or deletion of your information, or for any other privacy concern, please reach out to our point of contact: